Elevate Your Hospitality Experience.
For over 30 years, Radio One/CSE Crosscom has been empowering some of the most recognized hotel brands across Florida and beyond, helping them meet their communications, safety, and security goals. We do this by offering innovative, next-generation technologies that ensure a seamless guest experience. Our hospitality customers benefit from our deep expertise in providing tailored solutions that fit their unique needs.Â
It all starts with Solving for Safer Hospitality, Motorola Solutions’ integrated ecosystem of safety, security, and communications technology. This comprehensive approach covers everything from critical communications and video security to access control and command center solutions. With devices and networks for communication, advanced video surveillance, smart sensor technology and security monitoring, we provide the tools necessary to protect guests, staff, and property.Â
Moreover, we go beyond just providing individual components. Our systems integrate all aspects of voice, video, and data into a single, unified view. This integration helps hospitality organizations streamline operations, improve response times, and enhance overall security while ensuring a smoother guest experience.Â
Industries
Hospitality
Radio One/CSE Crosscom is your single source for all your productivity, safety and security requirements.
As your trusted partner, we’re committed to keeping you informed about the latest technologies. By working closely with you, we’ll help design and implement an ecosystem tailored to your specific needs, so you can continue to stay ahead in the ever-evolving world of hospitality safety and security.Â
Industries
Hospitality
Radio One/CSE Crosscom is your single source for all your productivity, safety and security requirements.Â
Two-Way Radios
Radio One offers a comprehensive portfolio of MOTOTRBOâ„¢ commercial two-way radios, including rugged portables, sophisticated mobiles, and versatile system infrastructure to fit the needs of your facility and your workers. This includes:Â Â
- Lightweight and easy-to-operate wearable communication devices with integrated panic button solutions for housekeeping and other hotel team membersÂ
- Feature-rich ION radios that allow senior staff to always be on with both voice and broadband data capabilitiesÂ
- The right device for the right worker including security, hospitality, maintenance, catering, front desk, convention services, concierge, shuttle buses and more. Â
In addition to rugged and reliable radios with the right features and applications, we offer a complete line of accessories including discreet speaker mics, earpieces , carrying cases, and multi-unit chargers and for workers to have safe and instant team communication that won’t interfere with the guest experience. Â
Rave Alert
With Rave Alert you can provide team members with critical alerts and fast communication that helps enhance emergency response and coordination. Rave Alert is a cloud-based software that allows users to simultaneously send text messages, emails, voice messages, social media, digital signage, sirens and more. Rave Alert is easy to use, deploy and track, so you know your messages reached the right people in the moments that matter.Â
Rave Panic Button
With the push of a button, you can rapidly dial 9-1-1, while simultaneously sending notifications to your hotel’s security team for a faster and more effective emergency response. When activating one of the selected emergency buttons, you will be connected to 9-1-1 or a designated contact number, automatically sharing critical information such as location, emergency type and facility information. This software provides response teams with vital information and real-time status updates, enhancing both awareness and response time.
MOTOTRBO Portable Radios
At Radio One we offer our hospitality customers a comprehensive portfolio of digital portable radio products and data applications, connecting your team with rugged two-way radios that deliver superior voice clarity, outstanding range and long battery life. Whether you’re looking for an incredibly sleek, lightweight digital radio for front-of-house personnel or a Wi-Fi enabled device that connects workers without the need for additional hardware , MOTOTRBO™ has a solution to fit your needs.
WAVE PTX & TLK Radios
WAVE PTX is a Push-To-Talk (PTT) app that allows you to instantly connect your teams across different devices, networks and locations. When personnel want to stay connected even when they are away from the property, WAVE PTX provides flexibility. With broadband portable, mobile and wearable two-way communications options, the TLK series gives your staff flexibility when choosing the right device.
HALO Smart Sensors
Motorola’s HALO Smart Sensor provides unparalleled protection for your facility with advanced health and safety detection. It tracks air quality, including CO2, particulates, and VOCs, while also detecting vaping and THC use to maintain a compliant environment. With privacy-first security, HALO ensures sensitive areas are protected without cameras. Seamlessly integrate HALO into your existing systems for real-time, actionable insights and enhanced security.
License Plate Recognition Software
Motorola’s License Plate Recognition (LPR) software boosts security and streamlines investigations. Quickly search for vehicles by type, color, and event details, and monitor real-time activity to detect potential threats. Set rules-based alerts for unauthorized vehicles to take swift action, enhancing perimeter security, parking management, and providing actionable intelligence.Â
Video Surveillance and Access Control
Avigilon’s video surveillance solutions help hospitality teams detect and share critical information faster, so you can respond to incidents with the speed and knowledge you need to keep your guests, staff and property safe. Our versatile end-to-end camera and video management software allows you to increase your visibility with optimal vantage points and improved detection.Â
The video analytics and AI built into our cameras and video management software allow you to detect more critical events faster and respond quicker. Our systems even allow you to integrate your access control and two-way radios to video management software, creating connected platforms that provide you with critical insights and real-time information
Fixed Video Cameras
As an Avigilon Elite Partner, Radio One is uniquely positioned to engineer, install and maintain your video surveillance system. It all starts with the right cameras for every location including PTZ (pan tilt zoom) cameras for grounds, fisheye for large room venues, high definition for dark areas and ALPR cameras for parking lots. Radio One offers end-to-end IP security camera solutions that are AI-powered and built with easy deployment in mind.
VT100 & VB400 Body Cameras
Affordable body cameras for hospitality can deter issues before they escalate, improve business practices and capture confrontations. Our body cameras can be Integrated with your video management system to capture and preserve undisputable video evidence. Â
Access Control
Radio One’s Avigilon Alta access control solutions provide a variety of touchless mobile entry experiences for guests and staff while supporting security technology by instantly detecting propped doors and loiterers. Our portfolio of access control devices offers a wide range of contactless access methods and keyless credentials for flexible and secure entry for every user and every door
Orchestrate End-to-End Solutions
When you consider uniting all these technologies to achieve more comprehensive outcomes, Orchestrate is the cloud-based platform that allows you to customize the right solution for your hotel or hospitality organization’s communications, safety and security ecosystem.   Â
Orchestrate is a user-friendly, cloud-based software that can automate workflows to manage security technology. With Orchestrates automated workflows, you can:Â
- Enhance efficiencyÂ
- Improve response timesÂ
- More effectively manage safety personnelÂ
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Detect and activate triggers across multiple devices to initiate lockdowns, automatically alert teams and implement proper procedures Â
Orchestrate takes what were once disparate technologies and unites voice, video and data into a single command center view to make your job easier.Â
Radio One/CSE Crosscom proudly supports many of Florida’s flagship properties with operational-critical voice, video, and data analytic solutions.  From on-site and wide-area two-way radio systems that connect front desk staff, housekeeping and concierge services, to video surveillance, access control and panic button solutions that protect people, property and assets, Radio One is your one-stop shop for integrated wireless technology solutions.Â
Exceptional Service
From design and engineering to installation, maintenance and repair, to loaner and rental devices, Radio One/CSE Crosscom provides customers with Master Service and Service Level Agreements to deliver peace of mind that their wireless solutions will always be in optimal condition.