Radio One | CSE Crosscom supports our customers with several exclusive guarantees:
Money Back Performance Guarantee
Radio One | CSE Crosscom will specify in writing, at the customer’s request, the expected performance of a new Motorola radio communications system. The area of coverage specified will be for 90% of the area, 90% of the time. If the radio system purchased does not achieve the specified performance within 30 days of purchase, RADIO ONE will refund or credit 100% of the customer’s payment for the system upon the return of all the equipment.
30-Day Replacement Guarantee
Radio One | CSE Crosscom will replace any new Motorola radio that is purchased and fails within the first 30 days after delivery.
Clear Frequency Guarantee
Radio One | CSE Crosscom will research and recommend the best available low power UHF frequency for on-site communications systems. If the recommended frequency becomes unusable because of interference, RADIO ONE will re-program all radios at NO CHARGE during the warranty period or if covered by Service Agreement. (Not Available for single channel radios)
Radio One | CSE Crosscom supports our customers with several exclusive guarantees:
Money Back Performance Guarantee
Radio One | CSE Crosscom will specify in writing, at the customer’s request, the expected performance of a new Motorola radio communications system. The area of coverage specified will be for 90% of the area, 90% of the time. If the radio system purchased does not achieve the specified performance within 30 days of purchase, RADIO ONE will refund or credit 100% of the customer’s payment for the system upon the return of all the equipment.
30-Day Replacement Guarantee
Radio One | CSE Crosscom will replace any new Motorola radio that is purchased and fails within the first 30 days after delivery.
Clear Frequency Guarantee
Radio One | CSE Crosscom will research and recommend the best available low power UHF frequency for on-site communications systems. If the recommended frequency becomes unusable because of interference, RADIO ONE will re-program all radios at NO CHARGE during the warranty period or if covered by Service Agreement. (Not Available for single channel radios)
Trunked Radio Reprogramming
Radio One | CSE Crosscom will re-program any trunked radio purchased to change feature selection, trunking tower, sub fleet selection, or channel position for NO CHARGE during the first 30 days after delivery.
Trade-Up Guarantee
New Technology Guarantee
Customer Satisfaction Guarantee
Your satisfaction is our number one goal. RADIO ONE, together with the support of Motorola, will use its best efforts and work diligently and fairly to assure complete customer satisfaction.